TERMS AND CONDITIONS

At Tassie Isle Property Services, we are committed to supplying and installing the best products and bushfire protection equipment available. Our protection systems are designed to reduce the risk of an external bush fire damaging your home. 

The Rainmaker Bushfire Sprinklers and The Leaf Man Gutter Guard in no way guarantee’s or ensures that your home will not be damaged by bushfire as a fire event is not predictable and therefore our systems are designed to our best ability to assist the home owner in protecting their home.

Our protection systems are designed to form part of the home owners overall Bushfire Survival Plan, therefore the home owner needs to introduce other recommended strategies such as those outline in Planning for Bush Fire Protection 2006 and AS3959 – 2009  to protect their home. Other information is available at http://www.fire.tas.gov.au/Show?pageId=colbushfirePrepareActSurvive .

Guarantee.

As your satisfaction is important to us, the benefits provided by our Quality Guarantee are additional to your rights under Australian Law. 

Rainmaker Bushfire Sprinklers and accessories, The Leaf Man Gutter Guard, building supplies and tools come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

The duration of our Quality Guarantee is different for different products as stated below. Each period starts from the date of installation/purchase.

Exclusions

The Quality Guarantee does not apply to

· Damage caused by incorrect assembly, storage, use or cleaning of the component.

· Normal wear and tear or damage, including stains, caused by impact or accidents.

· Discolouration caused by exposure to sunlight.

Delivery

We can not control Australia Post deliveries. Due to Covid-19 nothing is guaranteed as thing change daily. We shall post your item promptly via Express Postage, but delays in delivery are beyond our control. Tassie Isle Property Services therefore can not be held responsible in delivery delays.

How to claim

Contact Tassie Isle Property Services to make a claim

Purchasing our products and services signifies that you acknowledge these terms and conditions.

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